Support

Need help with KUDOZ? Write to us: we answer within 2 business days.

Updated October 6, 2026

Contact us

Email: contact@kudoz.family. Tell us your phone model and, if you have an account, the parent email address. We answer in English, French, Hebrew or Russian, usually within 2 business days.

Frequent questions

How do I link my child's phone?

In the parent area, open the Family tab, then Parents and phones › Link the phones. KUDOZ gives a code for each child. On the child's phone, install KUDOZ, tap Join with a code and enter it. No phone of their own? Nothing to do: they play on yours.

I forgot the parent PIN

Sign in again with the parent email and password (Already have an account? Log in): you choose a new PIN for this phone. You can also change it in Family › Change PIN.

How do I cancel Kudoz Premium?

The subscription is managed by the store you bought it from. In KUDOZ: Family › Kudoz Premium › Manage my subscription. Or directly in your App Store or Google Play account settings. Cancel at least 24 hours before the end of the period.

How do I delete my account?

In the app: Family › Delete my account (Account section). Everything is deleted. See also Delete my account.